Email us. A person reads it.
No ticket portal, no chatbot, no queue position. Replies usually land inside one business day.
- Product support
- Setup, a connection that will not authorise, a report showing you something you were not expecting.
- support@searchprism.io
- Plans and billing
- Prompt caps, credit top-ups, invoices, and moving a team onto one account.
- Contact sales
- Security and privacy
- Data handling, OAuth scopes, retention, and anything in the privacy policy that needs a person to answer it.
- privacy@searchprism.io
If the question is about what Prism can actually see inside your Google account, the security page probably answers it faster than we can.